Gartner Symposium: Collaboration Trends and Technologies

Surprising little information here. Basically they said that the way we use IT to communicate personally is the way we will collaborate professionally. There was not a lot of very specific stuff to “hang your hat on.” Here are some bullet take aways:

  • Convergence. A user can see who is online and have a palette of collaboration tools available from one interface and select the tool that makes the most sense for the required interaction.
  • 3D worlds.
    • These guys seem to have bought into the Second Life hype. I should write about this separately.
    • They made an observation that I’ve heard before, that “digital natives” can navigate the world quickly and intuitive. Others may find it difficult to get around.
  • How can IT managers support evolving collaboration reqwuirements? Know how your users work.

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